Remote Client Benefits Agent | Training & Mentorship

Globe Life AIL - Lisa Russel•Greenville, SC

3d•Remote

About The Position

AO – American Income Division of Globe Life is seeking ambitious, people-focused professionals to join their growing virtual team as Remote Leadership Development Associates. This role offers a 100% remote work arrangement for U.S. Residents, with flexible scheduling and full-time opportunities. The career track focuses on Client Services, Insurance, and Leadership & Management Development. While entry-level candidates are welcome, comprehensive training and mentorship are provided. The compensation is commission-based with weekly pay and performance/leadership incentives. The company culture emphasizes exceptional client service, integrity, professionalism, personal accountability, continuous learning, mentorship, coaching, leadership development, and performance-based advancement. The virtual business model connects representatives through online training, coaching, team meetings, mentorship, and modern technology.

Requirements

Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional home workspace
Be comfortable communicating with clients through Zoom and phone
Be willing to complete required training and professional development
Be willing and able to obtain the appropriate state Life & Health Insurance License
Excellent verbal and written communication
Strong interpersonal and relationship-building skills
Natural leadership potential
Positive, professional attitude
Self-motivation and personal accountability
Strong work ethic and consistency
Goal-oriented mindset
Organization and time-management skills
Adaptability and problem-solving abilities
Confidence working independently
Ability to collaborate within a virtual team
Coachability and openness to feedback
Professionalism and integrity
Desire to mentor and develop others
Commitment to continuous personal and professional growth

Nice To Haves

Previous experience in Customer Service
Previous experience in Sales
Previous experience in Client Relations
Previous experience in Team Leadership
Previous experience in Management
Previous experience in Recruiting
Previous experience in Retail
Previous experience in Hospitality
Previous experience in Healthcare
Previous experience in Education
Previous experience in Financial Services
Previous experience in Banking
Previous experience in Administrative Support
Previous experience in Account Management
Previous experience in Business Development
Previous experience in Military Service
Previous experience in Coaching or Training

Responsibilities

Conduct Zoom and phone consultations
Connect with clients who have requested information about available benefits
Ask questions to understand individual and family needs
Explain available life, accident, and supplemental health insurance options
Answer questions clearly and professionally
Help clients evaluate available coverage
Guide clients through applications and enrollment
Provide ongoing client support and follow-up
Assist with applicable policy reviews and service needs
Maintain accurate digital records and documentation
Build long-term relationships through trust, professionalism, and exceptional service
Develop additional leadership skills as proficiency, consistency, and strong performance are demonstrated
Participate in one-on-one mentorship from experienced leaders
Engage in weekly leadership coaching
Develop communication and presentation skills
Participate in goal setting and performance accountability
Learn coaching and feedback techniques
Understand team-building strategies
Develop problem-solving and decision-making skills
Mentor new representatives
Engage in training and professional development
Develop business and organizational skills
Learn leadership communication
Understand performance management fundamentals