Remote Care Partner (Certified Medical Assistant)

Medsien

10h•Remote

About The Position

Are you a Certified Medical Assistant looking to continue in healthcare from a remote position? While still helping patients? Look no further, Medsien is a leading provider of Care Management and Pain management services to medical practices across the United States. Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most. We are committed to innovation, collaboration, and delivering exceptional service to our clients and their patients. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations. Here at Medsien, our Care Partners are able to take their clinical experience, knowledge, insight, and empathy to improve patients' health care, experiences, and outcomes. Our services benefit patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. Medsien’s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their provider's office. We prioritize compassionate quality care. As a Care Partner, you will create and track patients' care plans, accompany them in their healthcare journey. As a Care Partner you’ll receive competitive pay including paid training, fully remote capabilities (Within US only) and better work life balance. Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations. If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this position. Join us in our mission to provide high-quality care and support to those who need it most.

Requirements

National Certification in Medical Assisting
Residence in the US
Strong communication skills, both written and verbal.
Empathy and the ability to connect with patients and their families.
Basic knowledge of chronic health conditions and their management.
Comfortable using technology for documentation and communication.
Attention to detail and strong organizational skills.
Ability to work independently and as part of a team.
Please note that having national certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar is a hard job requirement and any single-state certifications, diplomas or completion certificates do not qualify.

Responsibilities

Care Plan Provision:
Regularly engage with patients and track their adherence to their care plans.
Closely monitor your patients' device readings and dig into any out-of-bound values.
Maintain meticulous records of patient interactions, and program details.
Compliance and Regulatory Knowledge:
Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services.
Ensure all patient enrollments adhere to legal and ethical standards.
Performance Tracking:
Monitor and track your care performance, striving to meet or exceed your goals.