Remote Care Advisor (RN, LPN, CMA)

Aylo Health•Atlanta, GA
•Remote

About The Position

Aylo Health is seeking a compassionate, detail-oriented Care Advisor to join its Chronic Care Management (CCM) team. The role provides comprehensive care coordination and support to patients with chronic conditions, helping ensure optimal care while meeting quality metrics and program goals. The position is remote, with occasional in-office meetings, and is preferably based in Georgia. The schedule is Monday through Friday, 9:00 AM to 5:00 PM. Aylo Health describes its mission as making quality healthcare simple and convenient and emphasizes lifelong relationships, growth, career development, and high-quality care with an exceptional patient experience.

Requirements

  • At least 3 years of clinical experience in a healthcare or healthcare office setting.
  • Strong knowledge of chronic conditions and care management.
  • Proficiency with Electronic Health Records (EHR) systems and familiarity with clinical workflows.
  • Excellent communication and interpersonal skills.
  • Experience in patient education and care coordination.
  • Strong problem-solving skills and the ability to operate independently.
  • Medical Assistant certification is strongly preferred; RN and LPN credentials are also accepted.

Nice To Haves

  • Medical Assistant certification.
  • Being located in Georgia is preferred.

Responsibilities

  • Conduct regular check-ins with the assigned patient panel by telephone.
  • Develop and maintain comprehensive care plans.
  • Coordinate care between healthcare providers and services.
  • Document all patient interactions in the EHR system.
  • Monitor and track patient progress and compliance.
  • Identify and address barriers to care.
  • Provide patient education on chronic condition management.
  • Meet monthly performance metrics and quality goals.

Benefits

  • Competitive salary.
  • Comprehensive benefits package.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid time off.
  • Professional development opportunities.
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