About The Position

AO Globe Life is seeking motivated, people-focused professionals to join our virtual team as Remote Benefits Specialists. In this role, you'll connect with individuals and families who have requested information about available benefits, meet with clients virtually, answer questions, explain coverage options, assist with enrollment, and provide ongoing customer service. We provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started, whether you're beginning a new career, changing industries, or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to be at least 18 years of age and legally eligible to work in the United States, provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace, complete required training and participate in virtual meetings, obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

Requirements

  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a reliable computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable conducting virtual meetings through Zoom and phone
  • Be willing to complete required training
  • Be willing and able to obtain the appropriate state Life & Health Insurance License

Nice To Haves

  • Previous experience in Customer Service, Client Services, Member Services, Call Centers, Retail, Hospitality, Healthcare, Banking, Financial Services, Education, Administrative Support, Military Service, Account Management, or Sales.
  • Strong communication skills, professionalism, work ethic, coachability, and willingness to learn.

Responsibilities

  • Connect with qualified individuals who have requested benefit information.
  • Meet with clients through scheduled Zoom and phone appointments.
  • Ask questions to understand each client's needs and priorities.
  • Build professional, long-term client relationships.
  • Provide a positive and personalized virtual experience.
  • Explain available life, accident, and supplemental health insurance options.
  • Answer questions regarding benefits, policies, and coverage.
  • Help clients understand available solutions based on their individual needs.
  • Guide eligible clients through applications and enrollment.
  • Complete required documentation accurately and professionally.
  • Conduct policy reviews.
  • Assist with beneficiary updates and policy-service needs.
  • Answer coverage and policy questions.
  • Provide ongoing follow-up and client support.
  • Assist clients with appropriate claims-related guidance and service.
  • Maintain accurate digital records.
  • Follow company procedures and applicable state insurance requirements.

Benefits

  • Weekly Commission-Based Pay + Bonuses
  • Flexible Scheduling
  • Training & One-on-One Mentorship
  • Renewal & Residual Income Opportunities
  • Leadership & Management Career Path
  • Medical insurance reimbursement opportunities
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Professional coaching and mentorship
  • Leadership development programs
  • Career advancement opportunities
  • OPEIU Local 277 representation where applicable
  • Virtual business technology and resources
  • Company-sponsored incentive travel
  • Leadership conferences and conventions
  • Performance bonuses
  • Recognition awards
  • Professional development events
  • Team achievement incentives
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