Remittance Processing Specialist IV - Wholesale - 2nd Shift

Deluxe • Charlotte, NC

1d • Onsite

About The Position

The Processing Specialist IV position performs moderately complex control processes with minimal supervision. The focus of the position is to perform the day to day functions of deposit/transmission reconciliation and balancing, as well as the research/resolution of non-conforming images. Acts as a back-up to the Lead in their absence. Processing Specialist IV has expert level knowledge in Data Entry or Operator functions or a combination of both. Can perform functions associated with Processing Specialist I, II & III in Data Entry and Operator roles.
Data Entry: Handles advanced back-end functions including rejects, reconciliation and balancing of deposits, file creation and transmissions. Follows complex balancing instructions and uses independent thinking to make data driven decisions. Communicates with clients regarding work in progress or completed work to ensure satisfaction and efficient, effective solutions.
Operator: Multifunctional role with the ability to work on various opening/scanning machines.
Act as a backup to Lead when they are not available for work assignment, delegation, questions and team management
Maintain and execute control processes to ensure all client work is deposited and transmitted
Perform QC checks to assure quality and process adherence

Requirements

• High School Diploma or equivalent
• 3 years of experience
• Good hand/eye coordination
• Detail oriented and quality conscious
• Comfortable working in a fast-paced, deadline oriented environment
• Team player with good interpersonal skills
• Ability to work well independently and with others
• Ability to adapt to change and learn new processes as the business evolves
• Must meet the Deluxe established standard minimums for productivity and accuracy
• Must be 18 years of age or older

Nice To Haves

• High School Diploma or equivalent and 5 years work experience

Responsibilities

• Perform deposit/transmission reconciliation and balancing
• Research and resolve non-conforming images
• Act as a back-up to the Lead
• Handle advanced back-end functions including rejects, reconciliation and balancing of deposits, file creation and transmissions
• Follow complex balancing instructions and use independent thinking to make data driven decisions
• Communicate with clients regarding work in progress or completed work
• Work on various opening/scanning machines
• Maintain and execute control processes to ensure all client work is deposited and transmitted
• Perform QC checks to assure quality and process adherence

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED