Remittance Processing Specialist III - Data Entry-1st Shift

First American Payments Systems•Monterey Park, CA
•Onsite

About The Position

The Remittance Processing Specialist III – Data entry position is responsible for inputting and correcting alpha-numeric customer information from checks, payment coupons, and/or credit card entries. This position will act as a subject matter expert and will be required to make several data driven decisions based on a variety of processes and transaction types. This position may also have access to Personal Identification Information (PII) and / or HIPPA data and are expected to adhere to our confidentiality and security policies.

Requirements

  • High School Diploma or equivalent and 2 years experience in data entry
  • Must be 18 years of age or older
  • Must have basic computer skills & 10 key experience.
  • Demonstrates proficiency in systems, departmental knowledge, and understanding of client requirements.
  • Excellent verbal communication and listening skills.
  • Detail-oriented and quality conscious
  • Strong organization & problem-solving skills.
  • Ability to use independent thinking to make data-driven decisions.
  • Ability to multi-task in a fast-paced Deadline-driven environment
  • Able to adapt to change and learn new processes
  • Ability to work well independently
  • Must meet minimums for accuracy and speed in all applicable areas.

Nice To Haves

  • High School Diploma or equivalent
  • 2 years of experience.
  • 10 key experience, 8,500 – 9,500 strokes per hour is strongly preferred

Responsibilities

  • Perform 10-key data entry for clients with mid-high level of instruction that requires substantial attention to detail.
  • Enter, correct and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports.
  • Responsible for making data driven decisions based on various transaction types. (Includes Caging function)
  • Handles back-end functions including quality processing controls & balancing of deposits.
  • Follows routine balancing instructions and independently uses judgement and decision making skills to interpret data and provide solutions.
  • Acts as subject matter expert displaying a broad understanding of department processes and client standards.
  • Monitors and trains other associates on systems and processes.
  • Ensures adherence to stringent deadlines, output and accuracy standards.

Benefits

  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement
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