Remittance Processing Specialist II - Data Entry-3rd Shift

Deluxe • Monterey Park, CA

3d • $17 - $18 • Onsite

About The Position

The Remittance Processing Specialist II – Data Entry role is responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. This role will be responsible for processing exceptions and look-ups, researching customer payment issues, and accessing customer information to verify proper account information for posting. Level 2 data entry operators may have access to HIPPA and Personal Identification Information (PII) and are expected to adhere to Deluxe’s confidentiality and security policies.

Requirements

• High School Diploma, GED, or equivalent work experience
• Must be 18 years of age or older
• Must have basic computer skills and 10-key experience
• Demonstrates proficiency in systems, departmental knowledge, and understanding of client requirements.
• Ability to do research to resolve customer payment issues and out-of-balance conditions
• Detail-oriented and quality conscious
• Ability to work in a fast-paced, deadline-driven environment
• Able to adapt to change and learn new processes
• Ability to work well independently
• Must meet the established Deluxe minimums for accuracy and speed in all applicable areas.

Nice To Haves

• High School Diploma
• 1 year experience related Experience
• 10-key experience, 8,500 – 9,500 strokes per hour is strongly preferred

Responsibilities

• Perform 10-key data entry for clients with mid-level instruction.
• Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include: keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types.
• Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions.
• Performs “lookups” accessing customer accounts via client databases to identify and verify proper accounts for posting payments.
• Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED