Remittance Processing Specialist I (Mon- Fri 6:00am - 2:00pm MTN)

Jobs at BOK Financial•Albuquerque, NM

9d•Onsite

About The Position

The Remittance Processing Specialist I is primarily responsible for the daily processing and packaging of remittance accounts. This role functions by receiving, sorting, and opening mail sent to a remittance center. This role may involve tasks up to and including the processing of deposits according to the customer specifications; balancing payment transactions and performing data entry for data analysis and billing purposes. BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. Bonus Type Discretionary. For over a century, BOK Financial has grown alongside its clients, offering tailored services and strategies for business, consumer, and wealth clients. Our extensive range of services allows us to compete nationally while our local decision-making and community connections make us good neighbors. Our purposeful diversification ensures resilience and stability, highlighting our expertise and commitment to meeting all your financial needs.

Requirements

Completion of a high school diploma (or equivalent) and a minimum of 1 year of experience in accounts receivables or remittance processing operations (or similar role).
Attention to Detail – ability to identify discrepancies and ensure all remittance documents are correct
Strong verbal and written communication skills
Effective organizational skills to include prioritization, time management, and succeeding in a fast-paced environment
Problem solving – ability to troubleshoot and resolve issues in role
Basic knowledge of accounting principles, banking regulations and compliance.
Confidentiality and Data Security – ability to handle confidential information and maintain data security protocols
Technical proficiency in Microsoft Office applications, common financial software systems, and other related software.
Basic knowledge of mail from BSA, AML, HIPAA, and PCI Compliance.
Basic knowledge of remittance operations and equipment i.e. MPE extractor, Opex 50, OPEX 2200/3690/7200 and a variety of document scanners.

Responsibilities

Ensure mail-in deposits are received and staged for pre-processing as per schedule.
Receive, sort, and open payment envelopes by hand or automated equipment.
Use imaging equipment to scan payment coupons and checks ensuring that the quality of the image meets customer expectations and Check 21 requirements.
Review data collected during the imaging process and manually input/correct any information that didn’t translate accurately, ensuring remittance coupons and check amounts balance at transaction and deposit levels.
Produce reports detailing payment information according to customer specifications.
Compile and send completed work product to customers following specific courier hand-off instructions.
Follows controls designed to ensure customers receive expected information.