Remittance Processing Specialist I - Equipment Operator

First American Payments Systems•Newark, DE

About The Position

This position performs basic to intermediate-level remittance processing tasks under close supervision. Its focus is the day-to-day operation of processing equipment, manual extraction and batching, and other sorting and processing functions. Duties may include operating mail extraction equipment to group work into processible batches; sorting mail; opening envelopes and extracting transactions; batching checks, invoices, and coupons according to client instructions; performing basic transaction sorting and decision-making; and preparing work with control documents and processing headers. The specialist may also review outgoing items, including for HIPAA clients, prepare outgoing packages for low- and medium-complexity remittance customers, and prepare daily reconciliation and billing reports. The role requires accurate processing and productivity in accordance with department and client standards, as well as minor equipment adjustments and repairs. The schedule is first shift, Sunday through Thursday, 5:30 a.m. to 2:00 p.m. The position requires flexibility to work weekends, holidays, overtime, and/or off shifts. The work involves standing for long periods and lifting up to 25 pounds.

Requirements

High school diploma, GED, or equivalent work experience.
Good hand/eye coordination.
Ability to read and make basic decisions.
Detail-oriented and quality-conscious.
Ability to work independently on work for all clients.
Comfortable working in a fast-paced, deadline-oriented environment.
Flexible schedule, including weekends, holidays, overtime, and/or off shifts.
Team player with good interpersonal skills.
Ability to work well independently and with others.
Ability to adapt to change and learn new processes as the business evolves.
Must meet Deluxe-established minimum standards for productivity and accuracy.
Ability to lift up to 25 lbs.
Ability to stand for long periods of time.
Must be 18 years of age or older.

Responsibilities

Operate mail extraction equipment to group work into processible batches.
Operate scanning and mail-sorting equipment, including I-Tran, IMBL, OPEX 30, 40, 50/51, and Falcon.
Open envelopes, extract transactions, and batch checks, invoices, and coupons according to client instructions.
Perform basic-level transaction sorting and decision-making.
Header batched items with control documents and processing headers.
Review outgoing items for quality, including items for HIPAA clients.
Prepare outgoing packages for low- and medium-complexity remittance customers.
Prepare daily reconciliation and billing reports.
Process work accurately and maintain performance output in accordance with department and client standards.
Perform minor adjustments and repairs to job-related equipment.