Mortgage Services - Remittance Processing Associate (Hancock, MI)

University Bank • Hancock, MI

1d • Onsite

About The Position

The Remittance Processing Associate is responsible for accurate, timely and efficient processing of all loan payments received via mail, internet, ACH, and wires.

Requirements

• High school diploma (or equivalent) required
• Previous experience in mortgage loan servicing and/or remittance processing desired
• 10 key pad experience
• Maintain & foster positive relationships with customers and business partners
• Complete all assigned training in a timely manner
• Provide professional communication in both oral & written expression
• Excellent organizational, time management & analytical skills
• Able to communicate effectively
• Ability to manage and maintain confidential information
• High degree of accuracy
• Able to lift up to 50 pounds
• Travel by foot in outdoor environments where it can slippery/etc.
• Extended periods of sitting (at computer desk)
• Complete repetitive tasks (including operation of computer mouse/keyboard)

Nice To Haves

• Previous experience in mortgage loan servicing and/or remittance processing desired

Responsibilities

• Post payments (payoffs, manual, e-payments, ACH, etc.)
• Perform research as needed
• Perform payment reversals
• Process unidentified payments (identify, scan, and follow up)
• Prepare cash letter and balance daily activity to the deposit
• Work with investors & other division departments to resolve outstanding issues
• All other duties as assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees