Remittance Processing Specialist II - Data Entry

Deluxe•Monterey Park, CA

4d•$17 - $18

About The Position

The Remittance Processing Specialist II – Data Entry role is responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. This role will be responsible for processing exceptions and look-ups, researching customer payment issues, and accessing customer information to verify proper account information for posting. Level 2 data entry operators may have access to HIPPA and Personal Identification Information (PII) and are expected to adhere to Deluxe’s confidentiality and security policies. Perform 10-key data entry for clients with mid-level instruction. Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include: keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types. Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions. Performs “lookups” accessing customer accounts via client databases to identify and verify proper accounts for posting payments. Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.

Requirements

High School Diploma, GED, or equivalent work experience
Must be 18 years of age or older
Must have basic computer skills and 10-key experience
Demonstrates proficiency in systems, departmental knowledge, and understanding of client requirements.
Ability to do research to resolve customer payment issues and out-of-balance conditions
Detail-oriented and quality conscious
Ability to work in a fast-paced, deadline-driven environment
Able to adapt to change and learn new processes as the business evolves
Ability to work well independently
Must meet the established Deluxe minimums for accuracy and speed in all applicable areas.

Nice To Haves

High School Diploma
1 year experience related Experience
10-key experience, 8,500 – 9,500 strokes per hour is strongly preferred

Responsibilities

Perform 10-key data entry for clients with mid-level instruction.
Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include: keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types.
Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions.
Performs “lookups” accessing customer accounts via client databases to identify and verify proper accounts for posting payments.
Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.