Remarketing Transportation Specialist

900Work•Oak Point, TX

8d•Onsite

About The Position

The Remarketing Transportation Specialist will be responsible for coordinating all transportation remarketing activities, along with handling the client insurance damage claim process. They will support the Remarketing Manager by handling daily administrative tasks. The Remarketing Transportation Specialist will work closely with other department members to ensure timely completion of tasks and projects.

Requirements

Excellent written and verbal communication skills
Reading comprehension
Critical thinking skills
Working knowledge of Microsoft programs such as Word, Excel, Outlook and PowerPoint
Planning and organization skills
Customer focused
Ability to multi-task
High school diploma or GED required
Applicants must be legally authorized to work in the United States

Nice To Haves

Bachelor’s degree in business-related field, preferred
One (1) year auto-finance, auto-auction, collections, or remarketing preferred

Responsibilities

Communicates regularly with clients
Communicates with auction sites via AutoIMS and VRM escalating issues as needed
Places assignments in IMS from VRM as dictated by the “Task Report”
Assign vehicles to correct auction site
Monitors VRM throughout the day for any newly added assignments
Partners with the transportation team to complete any additional daily tasks
Updates transport status in VRM
Audits vehicles arriving at auction
Process and complete redemptions in a timely manner
Send all vehicle releases to the assigned recovery agent
Coordinates invoicing and payment activities with clients and auctions
Reviews invoices for errors, approves payment and submits to accounting for processing
Works directly with the auction to coordinate vehicle releases, transportation and titles
Monitors AutoIMS automated emails; correctly annotates all communications in AutoIMS and VRM
Use Autoims, VRM, Centerpoint and RDN to manage the damage claims, redemptions, titles, and transportation processes
Work directly with the client to file any claims and gather required documentation for evaluation; file claims in Centerpoint
Update claim details in VRM to be viewed by the lien holder
Monitor claims to place vehicles on and off hold as required
Resolves any unfinished tasks as noted on daily VRM reporting