Relocation Coordinator

Paramount Transportation Systems • Tukwila, WA

104d • Remote

About The Position

Paramount Transportation Systems – Washington is currently recruiting a part-time Relocation Coordinator to work remotely. The Relocation Coordinator serves as the primary point of contact for our customers, including the relocating employee and their family members. In this role, you will be responsible for successfully managing and coordinating all relocation services from initiation through completion. This is a key position within the Paramount Washington team. The primary objective is to deliver outstanding customer service to each and every customer, as this is at the core of what we do.

Requirements

• Demonstrated ability to provide high-quality customer service at all times
• Proactive, organized, and detail-oriented
• Proficiency in Microsoft Office, Outlook, and customer service databases
• Ability to multitask in a fast-paced environment with strong attention to detail
• Intermediate mathematical skills, including use of calculators, currency conversions, and weight/volume calculations
• Strong written and verbal communication skills
• Ability to pass a background check

Nice To Haves

• Experience in international household goods relocation
• Bilingual in English and Mandarin

Responsibilities

• Receive and review all new service orders
• Establish contact with the relocating employee
• Conduct a service needs assessment and introduce available services
• Coordinate services with the Destination Service Consultant (DSC)
• Follow up with the relocating employee and DSC to ensure services are progressing smoothly
• Enter billing details accurately and in a timely manner
• Enter and maintain all relevant details in the online portal from order receipt through service completion
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed