Relocation Consultant (Part-Time) - San Francisco

Relocity•San Francisco, CA

23h•$31 - $33•Hybrid

About The Position

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia. Learn more at www.relocity.com.

Requirements

Must have the legal right to work in the United States
Must have at least 5 years of residency in San Francisco, with extensive knowledge of the local rental market, education system, and local registration processes
Must own (not rent) a reliable, registered, and insured 4-door vehicle with a valid driver’s license, as the role involves driving clients for area tours and rental searches.
Applicants should have the flexibility to dedicate at least 20 hours per week to this role without the demands of full-time employment elsewhere.
Must be flexible and available to work weekends
Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities.
Must be self-motivated, with the ability to work independently and manage time effectively
Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
Must have a laptop, smartphone, and reliable internet connection
Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of an organization

Nice To Haves

Prior personal relocation or moving assistance experience is preferred, but not required
Bachelor or Associate’s degree (or equivalent) preferred

Responsibilities

Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process.
Provide expert guidance on the city’s neighborhoods, transportation options, and local culture to help employees make informed decisions.
Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition.
Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity’s proprietary software and GSuite products to create tailored client reports.
Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities.
Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.
Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience.
Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups.
Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner.