Relocation Consultant (Homeowner)

Graebel Companies, Inc.

5d

About The Position

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.

If you are an experienced Relocation/Mobility professional with a passion for counseling transferees and are knowledgeable about domestic home sale relocation services, then this position is for you! Our Homeowner Consultants provide exemplary service by assisting and counseling employee transferees and their families. In the initial consultation, the Homeowner Consultant provides an overview of the relocation benefits their employer authorizes. The Consultant then oversees the relocation, continually advising and updating the transferee throughout the process. The person selected for this role serves as Owner/Manager of the relationship with the Transferee.

Responsibilities

• Manages a caseload of homeowner transferees with home sale, closing services, expense report reimbursement and ancillary services
• Administers client relocation policy to transferees moving within the United States
• Coordinates relocation services
• Counsels transferees regarding the expense management process 
• Identifies and builds relationships with third party service providers and other internal departments
• Anticipates needs, provides continuing advice, and follows up with transferees on a regular basis to ensure positive service evaluations 
• Understands and meets service level agreements
• Updates the Company system with relevant information, referral fees, service fees, and notes on each file

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees