Accounting and Homeowner Services Administrative Assistant

Compass Cove Resort•Myrtle Beach, SC

About The Position

As an Accounting and Homeowner Services Administrative Assistant, you will support both the Accounting and Homeowner Services teams by coordinating financial processes, maintaining accurate records, and delivering exceptional service to homeowners. This role plays a key part in ensuring smooth daily operations, supporting homeowner relations, and assisting with accounting functions that contribute to the overall success of the resort.

Requirements

Previous administrative experience required
Accounting experience strongly preferred
Proficiency in Microsoft Excel and general office software required
Ability to quickly learn new platforms and software
Strong attention to detail with a commitment to accuracy and confidentiality
Effective problem-solving skills and ability to work both independently and collaboratively
Strong verbal and written communication skills
Ability to manage time effectively and meet deadlines, especially during month-end processes
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays

Nice To Haves

Accounting experience strongly preferred

Responsibilities

Interact regularly with homeowners to provide exceptional personalized service and maintain clear communication
Assist with homeowner onboarding, inquiries, concerns, and overall account support
Support efforts to grow the rental program by engaging with homeowners and providing program information
Coordinate homeowner requests including ordering items, scheduling services, and contractor communication
Assist with homeowner billing, statements, and account reconciliation
Support monthly and annual closeout processes, including balancing and reporting
Act as a liaison between Homeowner Services, Accounting, and Property Management teams
Process daily deposits and document discrepancies for accurate record-keeping
Code and enter invoices into accounting systems and assist with accounts payable processes
Maintain organized financial records, spreadsheets, and documentation
Perform daily cash and credit card reconciliations and monitor expenses
Assist with general ledger entries, audits, and financial reporting support
Support inventory tracking and procurement of approved supplies
Assist with unit inspections and ensure readiness for homeowner arrivals
Provide administrative and operational support to additional departments as needed
Other duties as assigned