Relocation Case Manager
About The Position
Arboreal Management is seeking a Relocation Case Manager to support residents through a major renovation at a HUD-assisted apartment community in Seattle. This is a temporary, full-time, on-site position expected to last approximately 12 months, with the potential to become permanent. The role involves serving as the primary point of contact for approximately 62 households during the renovation process, helping residents navigate temporary relocation logistics, coordinating accommodations and resources, answering questions, solving problems, and providing consistent communication throughout the project. The work will have a direct and visible impact on residents’ day-to-day lives. The ideal candidate is organized, empathetic, calm under pressure, and comfortable working directly with people during moments of uncertainty and disruption.
Requirements
- Organized
- Empathetic
- Calm under pressure
- Comfortable working directly with people during moments of uncertainty and disruption
Nice To Haves
- Experience in case management
- Experience in social services
- Experience in property management
- Experience in community engagement
- Transferable experience and diverse professional backgrounds
- Bilingual candidates
- Familiarity with HUD-assisted housing
- Familiarity with resident services
- Familiarity with URA relocation
Responsibilities
- Serve as the primary point of contact for approximately 62 households during the renovation process.
- Help residents navigate temporary relocation logistics.
- Coordinate accommodations and resources for residents.
- Answer resident questions.
- Solve problems for residents.
- Provide consistent communication throughout the project.
Benefits
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
