Relief Shelter Operator

Gaston County Government•Gaston County Department of Social Services, NC

8h•Onsite

About The Position

The Cathy Mabry Cloninger Center is a domestic violence shelter providing real time crisis support both in person with residents and through our 24-hour crisis line. Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.

Requirements

High School Diploma or GED
Valid Driver's License

Responsibilities

Oversees and manages the Shelter residence operation after hours and on weekends.
Ensures proper cleanliness of common areas, cleaning rooms, reinforcing house rules, overseeing daily chores assigned to residents, restocking essential items, and completing documentation.
Oversees a safe, non-judgmental and empowering environment for victims of domestic violence utilizing the crisis line and residential shelter services by exhibiting sensitivity and concern while interacting with survivors.
Provides safety planning and referral as needed.
Determines eligibility, documents all crisis calls thoroughly, and documenting any incidents.
Provides daily direct services to shelter residents including: intake of new residents, discharge of exiting residents, conflict resolution, and assistance with daily living tasks.
Direct services of the shelter to include preparing meals accepting donations, and security monitoring.
Is able to provide shift coverage for other operators as needed.
Performs routine administrative and maintenance tasks daily, weekly, monthly.
Attends training and team meetings as requested.