Relief Residential Counselor

Huckleberry Youth Programs•San Francisco, CA

2d•$24 - $26•Onsite

About The Position

The Relief Residential Counselor provides coverage for full-time residential staff at Huckleberry House Youth Shelter when they are off, and may be called in for emergency coverage when staff are sick or additional staffing is needed. Shifts are scheduled monthly, usually two to three weeks before the month begins, with a minimum commitment of two coverage shifts per month. Weekend availability and at least one awake overnight shift per week are required. The role supports youth experiencing instability through supervision, crisis counseling, intake assessments, client engagement, case management assistance, and maintenance of a safe and orderly shelter. The counselor works with youth, families, staff, and community partners while following case plans, agency policies, and Community Care Licensing regulations.

Requirements

One year of full-time experience working with adolescents, or completion of 15 college semester units (or equivalent quarter units) in behavioral science, including 9 units in courses relating to children with behavioral problems.
Previous experience engaging with youth and their families in a setting promoting youth advocacy, case management, youth-centered services, and/or crisis services.
Willingness to work evenings, weekends, and a mandatory awake overnight shift.
Valid California driver's license and a driving history that permits enrollment in the agency's auto policy.
Demonstrated ability to work as part of a team.
Strong organization, creativity, and innovation.
Must pass Department of Justice and Federal Bureau of Investigation background checks; candidates with backgrounds involving offenses on the non-exemptible crimes list are not eligible for exemptions.
Must be at least 21 years old at the beginning of the assignment.
Must be able to make an 11-month commitment.
Must be a U.S. citizen or permanent resident.

Nice To Haves

Experience working with youth in a residential setting.
Professional-capacity proficiency in Spanish, Mandarin, or Cantonese.

Responsibilities

Provide direct supervision of youth in the shelter, on community outings, and during meetings or appointments.
Conduct intake assessments and engage with parents, legal guardians, and other involved adults.
Provide crisis counseling to clients and families in person and over the phone.
Answer phones and respond to crisis, business, information, and referral calls.
Assist with case management tasks as assigned, including referrals and collaboration with community partners and Huckleberry clinicians.
Provide emergency shift coverage when necessary and participate in at least one awake overnight shift per week.
Supervise clients according to their case plans and daily schedules, including during group time, homework, meals, phone time, and bedtime preparation.
Supervise clients during awake overnight shifts and ensure compliance with licensing regulations and community agreements.
Educate clients about life skills, coping skills, resources, and steps toward their case plan goals.
Model and reinforce boundaries and conflict resolution, and conduct client check-ins as needed or requested.
Support the planning and facilitation of activities aligned with clients' case plans.
Help create a safe environment where youth can pursue healing, personal growth, and self-advocacy.
Maintain a clean and safe facility through light cleaning and organization during shifts.
Complete the Overnight Checklist during awake overnight shifts and notify management about facility repairs, assisting with repair arrangements as instructed.
Follow Community Care Licensing regulations at all times.
Attend required meetings, including daily client reviews, Wednesday staff meetings from 2 p.m. to 4 p.m., supervision check-ins, and other agency meetings.
Perform other duties related to the position as directed by the Program Director.