Relief Resident Assistant

Center for Youth Services•City of Rochester, NY

2d•Onsite

About The Position

The Arnett House is a transitional living program for homeless youth that identify as LGBTQ+ or trafficked youth. The Relief Resident Assistant position provides on-site engagement and support that is strength-based and mutually respectful. The team's ultimate goal is to provide emergency and transitional care and support to families in crisis and homeless youth in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment.

Requirements

Associate's Degree in Human Service/ Education or related field AND 1 year related experience OR equivalent combination
Strong literacy and communication skills
Intermediate knowledge in Microsoft Office
Intermediate knowledge in Internet Explorer

Responsibilities

Perform client checks (health and safety) and curfew checks as needed
Set house alarm system by designated time as needed
Provide guidance and support with inter-personal issues as they arise between residents
Monitor resident's adherence to program rules and expectations
Provide participants with access to the house and their bedrooms in the event of lock-outs
Respond to resident emergencies at Chrysalis House as indicated by program procedures and alert Agency On-Call Supervisor when appropriate
Possess sound judgment, problem solving and decision-making skills
Is youth positive, friendly, engaging and can foster a sense of trust
Maintain clear professional boundaries
Maintain accurate and up to date records on bedroom/curfew checks and incidents