Relief Driver

Waste Management, Inc. (WM)•Louisville, KY

10d•Onsite

About The Position

The Relief Driver fills in as a commercial non-CDL driver in WM Healthcare Solutions (WMHS) and Medical Waste operations when other team members are on vacation or sick, including at remote transfer locations. The role provides customer service for document destruction and medical waste removal, helps maintain customer trust, and represents WMHS and Medical Waste as a member of the Operations team. The driver follows WMHS policies, standards, and practices and supports its mission, vision, and values. The schedule is Monday through Friday, four 10-hour days. The day off depends on the route, and the start time is between 5 and 6 a.m. The work takes place in field settings, including inside garage, shop, or gas plant conditions and outdoors in inclement weather, heat, and humidity. This is a safety-sensitive position requiring compliance with safety rules and protocols; drug and alcohol testing may occur as an ongoing employment requirement. WM describes itself as a provider of environmental solutions, including collection, recycling, and disposal services. The company states that its Healthcare Solutions business provides regulated medical waste collection and disposal and secure information destruction services.

Requirements

At least 3 years of experience, preferably driving shred trucks and box trucks.
Must be at least 21 years old.
Valid driver's license.
All CMV drivers must be able to obtain a medical card from a certified medical examiner.
May be required to complete immunizations and credentialing based on customer requirements.
Must comply with safety rules and protocols and may be subject to drug and alcohol testing, including pre-employment, post-incident, reasonable-suspicion, and random testing.

Nice To Haves

Accredited high school diploma or GED.
Experience driving shred trucks and box trucks.

Responsibilities

Perform onsite or offsite destruction of confidential documents, or pick up and transport medical waste.
Transport waste safely in accordance with federal, state, and local regulations.
Plan daily schedules using customer needs and route paperwork, including manifests, route sheets, and prior VCRs.
Prepare and load trucks for select accounts when needed, ensuring sufficient supplies are available.
Collect scheduled waste and verify that customers have packaged and prepared it in accordance with applicable regulations.
Provide customer service to assigned accounts and communicate service issues to the Transportation Manager/Supervisor or Dispatcher for resolution.
Complete pre-trip and post-trip checks and driver check-ins; report maintenance problems for follow-up.
Operate company equipment safely and efficiently to reduce the risk of injury and equipment damage.
Comply with laws governing driver fitness and hours of service, and complete and return assigned paperwork accurately; complete DOT Driver Logs when applicable.
Maintain security when emptying consoles or collection totes by retrieving all documents and securing consoles or containers.
Use a hand-held device to service accounts and verify barcodes, locations, and the type and quantity of consoles or containers.
Communicate route pickup changes and account issues to the Transportation Supervisor or Dispatcher, and brief route-covering employees on unusual situations.
Manage assigned routes so customer materials are collected and serviced accurately and on time.
Respond to customer problems and inquiries promptly and in the best interests of the customer and business.
Perform other duties and responsibilities as assigned.