Reliability Lead

The Hershey Company•Memphis, TN

2d•Onsite

About The Position

The Hershey Company’s Robinson plant in Memphis, Tennessee is a non-union manufacturing facility producing iconic brands including PayDay®, Heath®, Skor®, Milk Duds®, Whoppers®, and Reese’s Pieces® in a fast-paced, highly automated environment. As the Reliability Lead, you will play a critical role in driving equipment reliability, maintenance excellence, and continuous improvement within an assigned business unit. You will lead maintenance planning and reliability strategies that maximize asset performance, improve operational efficiency, and support Hershey’s Lean Manufacturing journey. This role offers the opportunity to influence plant performance, develop long-term maintenance strategies, and collaborate across operations, engineering, and technical teams to deliver sustainable results.

Requirements

Minimum 3+ years of maintenance, maintenance planning, reliability, engineering, or related technical experience required.
Experience with reliability-centered maintenance, preventive and predictive maintenance methodologies preferred.
Experience with Lean Manufacturing, TPM, and continuous improvement initiatives preferred.
Experience with SAP-PM or a similar CMMS platform preferred.
Demonstrated ability to lead projects, drive change, and influence cross-functional teams in a manufacturing environment.
Bachelor’s degree in Engineering or a related technical discipline preferred.
Equivalent combination of education and relevant manufacturing maintenance experience will be considered.

Nice To Haves

Maintenance Planning & Scheduling
Reliability Engineering
Troubleshooting & Root Cause Analysis
SAP-PM / CMMS Systems
Safety Management
Data Analysis & Continuous Improvement
Capital Project Management
Lean Manufacturing & TPM
Coaching and Team Development

Responsibilities

Lead overall maintenance and asset reliability activities for assigned production lines or process areas.
Manage maintenance planning and scheduling through SAP work order prioritization and development of maintenance schedules.
Drive preventive and predictive maintenance programs through analysis of maintenance and equipment performance data.
Partner with Technical Assurance to ensure asset management processes, inventory accuracy, and maintenance cost effectiveness.
Support development of the site’s 5-year capital plan and manage capital improvement projects.
Lead root cause analysis, defect handling, and breakdown elimination activities to improve equipment reliability and reduce downtime.
Participate in daily operational huddles, reporting maintenance performance metrics and driving corrective actions.
Coach and train mechanics and operators to strengthen equipment ownership, autonomous maintenance practices, and technical capability.
Apply advanced troubleshooting and diagnostic techniques to identify and resolve complex equipment issues.
Ensure compliance with all safety, quality, and technical standards while promoting a culture of continuous improvement.