Reliability Engineering Technical Leader
About The Position
The Global Process Operations (GPO) group is a core part of the Product Operations Central team, providing centralized expertise that strengthens the strategic and operational framework for Business Units (BUs) across Cisco’s product portfolio. This team partners with cross-functional leaders to define product lifecycle management (PLM) strategies, improve operational efficiency, and drive innovation and transformation across NPI, sustaining, and end-to-end supply chain processes. As a Reliability Engineering Technical Leader, you will define and drive the reliability strategy for Cisco's next-generation networking products, ensuring exceptional quality from concept through field performance. You'll partner with engineering and executive leadership to proactively mitigate risk, influence product strategy, and lead cross-functional initiatives that strengthen product resilience while mentoring the next generation of technical leaders.
Requirements
- Bachelor's degree in Engineering or a related field with 12+ years of experience, or a Master's degree with 8+ years of relevant experience.
- Deep knowledge of hardware reliability, system architecture, data center infrastructure, and PCBA-level failure mechanisms.
- Proven ability to influence executive stakeholders by translating complex technical data into actionable business strategies and decisions.
- Demonstrated success leading large-scale, cross-functional reliability initiatives while mentoring and developing engineering teams.
- Expertise in identifying systemic reliability risks and implementing data-driven solutions that improve Reliability, Availability, and Serviceability (RAS).
Nice To Haves
- Black Belt certification/CRE/CQE is preferred.
Responsibilities
- Own the end-to-end reliability strategy across new product introductions, from upfront risk assessments through product launch and sustaining engineering.
- Lead cross-functional reliability planning, design reviews, FMEA, validation testing, and root cause analysis to ensure products meet reliability objectives.
- Influence executive decision-making by providing strategic guidance on reliability risks, field performance, and long-term quality improvements.
- Drive continuous improvement through field reliability monitoring, lessons learned, closed-loop corrective actions, and data-driven reliability metrics.
- Champion transformational reliability initiatives, improving processes, methodologies, and collaboration across engineering, manufacturing, and quality organizations.
- Mentor and develop reliability engineers, fostering technical excellence, collaboration, and a culture of data-driven decision making.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
