Reliability Engineer
The Hartford•Columbus, OH
•$91,200 - $136,800•Hybrid
About The Position
The Hartford’s Corporate / HIMCO IT team is seeking a highly motivated, detail-oriented, and results-driven Reliability Engineer to join our team. This position will play a crucial role to lead infrastructure resilience in ensuring the stability and performance of our systems in cloud and SAAS environments. Successful candidates will be expected to demonstrate strong technical skills, excellent partnership with stakeholders and partner teams, willingness to understand existing processes and systems, solid technical acumen, experience in delivering quality technical solutions and ensure the systems are stable, performant, and secure.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in Infrastructure Engineering, Site Reliability Engineering (SRE), or DevOps.
- Hands-on experience with observability tools: Splunk, Dynatrace, CloudWatch.
- Deep knowledge of Infrastructure as Code (IaC) with Terraform, CloudFormation.
- Proven ability to optimize CI/CD pipelines, automate deployments, and enforce DevSecOps best practices.
- Expertise in cloud platforms (AWS) and Kubernetes-based microservices environments.
- Strong proficiency in Python, Java for infrastructure automation and tooling development.
- Experience with Oracle and SQL Server relational database technologies. Knowledge of open-source database technologies is beneficial.
- Demonstrated experience working within Agile frameworks and methodologies.
- Excellent analytical, problem solving and interpersonal skills.
- Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Nice To Haves
- Experience in AI/ML frameworks for observability, predictive failure detection, and AI-driven troubleshooting desirable
Responsibilities
- Assist in the use of best-in-class software engineering standards and design practices for instrumenting code/application technology stack to enable the generation of relevant metrics on overall technology health - availability, performance, quality, currency and resiliency.
- Assist the architecture and software engineering teams to influence the technical strategy for the organization, keeping in mind its cross-functional impacts, integration across the organization, and architecture rationalization.
- Assist on a team as a technical leader for the applications supported, requiring depth and breadth of knowledge in technologies, applications, integration, interfaces and business domain.
- Assist in developing effective tooling, alerts, and response mechanisms to identify and address reliability risks leveraging automation to support problem prevention, detection, mitigation, and resolution.
- Assist in enhancing the delivery flow by engineering the appropriate solutions to increase delivery speed while adhering to technology standards for sustained reliability.
- Partner to implement preventative controls and drive increased automation and self-healing capabilities. Continue to improve cost efficiency baselines
- Promote and implement innovative solutions.
- Ensure operational excellence. Collaborate to drive the triaging and service restoration of all high impact incidents in order to minimize the mean time to service restoration and impact to the business. Demonstrate end-to-end ownership.
- Partner with infrastructure teams to design and implement intelligent incident routing, enhanced monitoring/alerting capabilities and automated service restoration processes. Take proactive measures to prevent high impactful incidents.
- Achieve and maintain the continuity of Hartford and third-party assets that support a business function. Accountable for keeping the IT application and infrastructure metadata repositories current.
- Research and implement AI-based anomaly detection to predict infrastructure failures and automate preventive measures.
- Develop AI-powered troubleshooting copilots and LLM-driven operational assistants to accelerate incident resolution and root cause analysis.
- Implement AI/ML-based runbooks to automate system recovery and optimize operational efficiency.
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
