Quality Engineer

ITW•Troy, AL

13d•$74,000 - $90,000•Hybrid

About The Position

Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. Some of its products include welding equipment, automotive components, construction materials and commercial food equipment. The Food Equipment Group is one of seven ITW decentralized business segments. Reporting to the Sr. Manager of Quality and Customer Support, the Reliability and Quality Engineer works in the Warewash Division at its Troy, Ohio, facility located 20 minutes north of the Dayton. The Warewash Business Division produces Hobart, Stero and Somat branded commercial dishwashers, waste equipment and disposers used in hotels, retail, restaurants, cruise ships, schools, universities, and other environments. We are the industry leader and seeking to expand our growth in existing served markets as well as new markets. We are in search of a Reliability and Quality Engineer to help support and grow the FEG Warewash business through improvements in design, processes, and procedures.

Requirements

Quality control experience in a product development environment
Ability to interact with customers and build relationships through issue resolution
Provide guidance to service technicians to successfully repair products in the field
Reliability testing experience
Agency compliance experience
Product development experience working in manufacturing
Fabrication and/or design/drafting experience
Working with suppliers on product requirements.
Passion for continuous improvement through root cause analysis and problem-solving skills
Ability to execute projects within specified timelines
Knowledge of product quality improvement processes
An individual to support the Quality Management Systems
Advanced data analysis skills
Must be detailed oriented, organized, and proactive
BS Degree in Quality, Engineering or Operations Management
3-5 years of quality or manufacturing engineering experience
Requires effective written, verbal and presentation skills
MS Office application proficiency

Nice To Haves

Brings energy and drive to challenges while maintaining a positive, results-oriented mindset
Preferred experience reading/creating technical drawings and documents

Responsibilities

Provide detailed quality planning for new product development projects and existing products to assure conformance of engineering and marketing specifications and quality management systems.
Evaluate field performance data, conduct reliability testing, and use problem solving skills to improve product quality and uptime.
Recommend improvements in designs, processes, and procedures to assure quality from development to production.
Agency compliance, FMEA’s (failure mode effect analysis) and DVP&R (design verification plan and report), root cause analysis investigations, and customer escalation support.
Works in a lab, field, and office setting, and involves hands-on testing and teardown of machines, as well as office work including data collection and interpretation, presentation of data and solutions, and participation on project teams.