Release Train Engineer (RTE): Training Services

American Red Cross•Raleigh, NC
•Remote

About The Position

The Release Train Engineer (RTE) manages and optimizes the flow of value through the Agile Release Train (ART) by promoting systems thinking, supporting planning commitments, and leading change. The role facilitates ART work by escalating impediments, managing risk, and driving continuous improvement. It also provides support, development, and leadership guidance to volunteers and requires compliance with standard operating procedures and applicable federal, state, and local regulations. This is a fully remote position open to candidates anywhere in the United States. The selected candidate must work an East Coast schedule. The RTE leads ART-level events and planning, reports ART metrics and Program Increment progress, mentors and onboards Scrum Masters, and partners with the Agile Center of Excellence to reinforce execution standards and deliver training. The role also manages a team, including hiring, training, coaching, evaluating performance, and allocating resources.

Requirements

  • Bachelor's degree.
  • SAFe Scrum Master (SM) or Release Train Engineer (RTE) certification.
  • At least 5 years of related experience as an RTE, Scrum Master, SAFe Coach, or equivalent combination of education and related experience.
  • Experience transitioning new agile teams in a SAFe environment.
  • At least 3 years of supervisory or management experience.
  • Ability to collaborate and communicate with technical and non-technical stakeholders.
  • Excellent verbal and written communication skills, including communicating progress, impediments, and actions across large stakeholder groups.
  • Ability to use or create dashboards and metrics to communicate ART progress.
  • Jira, Confluence, and Atlassian experience.
  • Ability to work on a team.
  • Must be authorized to work in the United States; employment visa sponsorship is not offered.
  • Ability to meet sudden and unpredictable operational needs.
  • Ability to use a personal computer, applicable software, and office equipment for sustained periods.
  • Physical requirements include those present in a normal office environment; work may include sitting for long periods, driving a vehicle, and working under challenging conditions.

Nice To Haves

  • SAFe SPC certification.
  • Agile-Hive experience.
  • Prior experience in nonprofit, humanitarian, or mission-driven organizations.

Responsibilities

  • Lead ART-level cadence, including ART Syncs, ART Backlog Refinement, System Demos, Inspect and Adapt Events, and PI Planning, remotely or in person.
  • Work with Portfolio Management, Product Managers, Product Owners, Scrum Masters, the System Architect, business stakeholders, and customers as needed.
  • Report ART metrics and Program Increment progress and impediments.
  • Mentor Scrum Masters and team coaches, and onboard new Scrum Masters as needed.
  • Partner with the Transformation Coach and Agile Center of Excellence to develop and reinforce agile team execution standards and conduct SAFe and other training.
  • Build high-performing Scrum Masters and establish mission and purpose for Scrum Masters supporting teams.
  • Manage a team, including hiring, training, coaching, evaluating, and managing performance.
  • Manage resource allocations.
  • Interpret and administer policies, processes, and procedures that may affect sections and subordinate units.
  • Provide support, development, and/or leadership guidance to volunteers.
  • Perform duties in compliance with standard operating procedures and applicable federal, state, and local regulations.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • Paid time off starting at 19 days per year, based on job type and tenure.
  • 11 paid holidays, comprising six core holidays and five floating holidays.
  • 401(k) with up to 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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