About The Position

Releases patient information from medical records. Performs all functions in accordance with hospital policies and procedures, Medical Staff Rules and Regulations, The Joint Commissions, HIPAA, and State and Federal Regulations.

Requirements

  • Minimum High School Diploma/GED
  • 2 years of relevant experience required if incumbent doesn’t have Associate’s degree

Nice To Haves

  • Associate’s degree
  • Registered Health Information Technician (RHIT) Certification
  • 2 years of relevant experience

Responsibilities

  • Processes written and telephone requests for release of medical records or medical information to internal and external requestors.
  • Validates the authority to release information to external parties such as law enforcement and attorneys.
  • Ensures that each release is in compliance with policies, procedures, and all regulations.
  • Releases reports via auto fax, fax, or photocopy.
  • Processes “walk-in” requests for copies of medical records from patients, attorneys, police, or other third parties.
  • Responds to subpoena duces tecum, search warrants, and court orders.
  • Enters all correspondence requests into the correspondence management system(s).
  • Processes pre-billing and invoices as needed.
  • Maintains current chart management of all correspondence.
  • Processes release of information and prepare records for patient billing, financial requests, and audits.
  • Performs other duties as assigned or required.

Benefits

  • Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
  • As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.
  • In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
  • Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct.
  • This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
  • Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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  • If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
  • For accommodation requests, please contact HR Services Online at [email protected]
  • California Consumer Privacy Act Employees, Contractors, and Applicants Notice
  • Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.
  • Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.
  • Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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