Software Engineering & Development - Release Manager

State Street • Quincy, MA

2d • Hybrid

About The Position

This role will spearhead the coordination of software releases across the Company’s agile teams and components. The Release Manager will engage cross-functional teams to ensure timely and successful releases utilizing SDLC and Agile methodologies. They will be responsible for driving the continuous improvement of the release process as well as implementing best IT practices to improve efficiency. The role involves leading and developing a small team of release professionals. Hybrid-remote telecommuting from within the US is permitted pursuant to company policy.

Requirements

• Bachelor’s degree in Computer Science or a related technical field
• 5 years as a release manager in an Agile ecosystem
• Proven experience in release management within an Agile environment
• Experience working with Agile delivery methods like Scrum and Kanban, waterfall and hybrid systems
• Demonstrated solid time management and multitasking abilities to handle multiple concurrent releases
• Demonstrated solid communication and interpersonal skills
• Proven ability to navigate change requirements and priorities in a dynamic environment
• Strong attention to detail to ensure accuracy and quality of releases
• Strong leadership and mentoring skills to help team members grow and excel
• Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
• Experience in continuous integration and continuous deployment (CI/CD)
• Experience with change management processes, including ServiceNow
• Experience working at large financial services organizations
• Experience with banking financial systems
• Experience with Project Management

Responsibilities

• Partnering closely with development teams, product owners, and stakeholders to plan and coordinate software releases in an Agile environment.
• Opening and managing change request tickets to initiate change requests and track the progress of software and upgrade releases.
• Leading and coordinating Go-Live activities, including the execution of the deployment plan and checklists.
• Identifying potential risks and issues related to releases, and work proactively to mitigate and ensure the successful and on-time delivery of releases.
• Maintaining release documentation, including Implementation plans, deployment plans, and run books.
• Facilitating communication and collaboration among agile teams and stakeholders to ensure alignment and transparency throughout the release process.
• Ensuring that the release process adheres to IT quality standards.
• Identifying opportunities for process improvement within the release management process and implement best practices to enhance efficiency.
• Facilitating post release analysis and lessons learned sessions.
• Leading and developing a small team of release professionals.

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager