Release Manager

TEKsystems • Charlotte, NC

1d • $65 - $70 • Hybrid

About The Position

Understand Release/Deployment Components. Understand risks and can ally controls necessary to mitigate. Facilitate team planning ceremonies against release milestones. Ability to answer team Agile/waterfall framework questions. Ability to understand big picture and connect all details.

Requirements

• Project Planning/Project Management and Analytical Thinking - Moderate to advanced Project Planning software skills (e.g. MS Project, Primavera, etc. – experience with critical path analysis, predecessor/successor relationships)
• Collaboration, Facilitation, and Stakeholder Management - Moderate to advanced Meeting facilitation skills (being able to facilitate, drive, and redirect large scale meetings while working through a deliverable such as a project plan)
• Agile Practices - At least moderate exposure to Jira tools
• Data Management - Moderate to advanced experience with Production “record of change” tools such as ITSM BMC Remedy or ServiceNow (Tasks, Configuration Item management, Relationships, etc.)
• Risk Management – Previous experience with Risk Management (identifying and escalating release related risks)

Nice To Haves

• Bachelor’s degree
• PMP Certification a plus
• Familiarity with Project Management tools such as MS Project or Primavera
• Experience working in a financial industry would be a plus
• Jira experience a plus
• ITSM Remedy experience a plus

Responsibilities

• Managing and coordinating assigned change from initiation to closure
• Coordinating interfaces between Change Management and other ITSM processes
• Coordinating planning, implementation, and verification activities with all change stakeholders
• Planning and runbook reviews with change stakeholders
• Stakeholder management
• Facilitating the triage of any issues found during release related activities
• Able to learn and understand the tools that must be used for the completion of the above job duties (e.g. Remedy, Cutover, MS Project, Jira, Release Manager Tool)
• Identifying and escalating risks and concerns

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior