Release Manager (MMIS)

Conduent State Healthcare, LLCMontgomery, AL
$96,250 - $125,000Onsite

About The Position

Conduent is seeking a Release Manager to develop and maintain release schedules to track scheduled deployments, maintenance windows, dependencies, and risks. This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.

Requirements

  • Five (5) years of work experience managing New Product releases or related experience
  • Two (2) years of work with Change Management, Incidents, and CAB processes and procedures
  • Working knowledge of deployment strategies and executing release windows and cycles
  • Working knowledge of IT best practices, policies and regulations, software development lifecycle, and ITIL Release Management Methodology
  • Working knowledge of Risk Management and Mitigation
  • Bachelor’s degree in computer science, computer information systems, or related field

Responsibilities

  • Develop and maintain release schedules to track scheduled deployments, maintenance windows, dependencies, and risks
  • Obtain Agency approvals before any functionality is released to environments
  • Align release management processes with ITIL 4 best practices focusing on efficiency, automation, and service value delivery
  • Participate in ECCB and ECAB to coordinate release activities with the Agency and Modules to ensure interoperability between systems
  • Establish a structured release process that aligns with Medicaid governance policies
  • Maintain a Release Listing Document that tracks all planned, in progress, and completed releases
  • Coordinate with development, QA, operations and business teams
  • Define release scope, objectives, and timelines
  • Oversee the release deployment process, ensuring all pre-release steps are complete (i.e., testing production validation)
  • Develop and enforce rollback plans and contingency strategies in case of release failures
  • Ensure smooth transitions between development, testing, and production environments
  • Act as a liaison between technical teams and business stakeholders
  • Act as the primary point of contact for all release related activity
  • Develop reports providing visibility into timelines, status, and quality of releases

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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