Release Manager/Scrum Master
About The Position
At Gateway, we’re looking for a highly organized, delivery-focused Release Manager / Scrum Master to help drive the successful delivery of our core platform, Paws eTrack. If you’re passionate about Agile delivery, structured releases, and keeping teams aligned and moving, this role puts you right at the center of it all. You’ll play a dual role, Agile facilitator + release coordinator, ensuring smooth, predictable delivery across a two-week sprint cadence and six-week release cycle. You’ll be the engine behind delivery, ensuring the right work gets done at the right time, without surprises. Your coordination and leadership will directly impact how effectively our teams deliver value to our Care Centres.
Requirements
- 4–7 years of experience in release management, Scrum Master, or project coordination roles
- Hands-on experience supporting Agile software development teams
- Strong experience managing releases across multiple environments
- Proven ability to work across cross-functional teams (Engineering, QA, Product)
- Exceptional communication and stakeholder management
- Strong organization and multitasking abilities
- Skilled in facilitating Agile ceremonies and keeping teams aligned
- Ability to track dependencies, manage risks, and drive accountability
- Detail-oriented with a strong sense of ownership and follow-through
Nice To Haves
- Experience working with:
- Retail or operational platforms
- Order management, logistics, or supply chain systems
- Customer-facing software
- Environments with frequent, structured release cycles
Responsibilities
- Own and coordinate end-to-end release cycles
- Lead Agile ceremonies: sprint planning, stand-ups, reviews, and retrospectives
- Manage sprint capacity, forecasting, and delivery timelines
- Ensure backlog readiness in partnership with Product Management
- Identify risks early and keep delivery on track
- Communicate release plans, timelines, and impacts clearly to stakeholders
- Coordinate across Engineering, QA, IT Operations, and business teams
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
