Relationship Officer - TN

Messenger International • Franklin, TN

2d • Hybrid

About The Position

Messenger International is a ministry dedicated to developing uncompromising followers of Christ who transform our world. This position will be filled by an individual who embodies the core beliefs of our organization with respect to God, The Bible, and the Holy Spirit’s function in our everyday life and champions our fundamental commitment as an organization to spread the Gospel to the world. The purpose of this role is to advance Messenger International’s vision by cultivating meaningful, trust-based relationships with major and mid-level donors, ensuring they are well-informed, engaged, and connected to the mission and impact of the ministry.

Requirements

• 1–3 years of experience in fundraising, customer relationship management, sales, ministry partnership, or business development required
• Proficiency with CRM systems and Microsoft Office or Google Workspace
• Ability to work independently in a primarily virtual environment
• Signed acknowledgement of Messenger’s “Statement of Faith” and “Staff Covenant/Lifestyle Agreement” forms
• Signed acknowledgement to policies and procedures as stated in our employee handbook
• Has the ability to function independently
• Possess the ability to speak
• Has the physical ability to be able to lift up to 25 pounds (with or without assistance)
• This position also may require long periods of sitting, standing up, and walking
• Must be able to present evidence of identity and legal right to work in the United States.

Nice To Haves

• Bachelor’s degree in nonprofit management, business, communications, ministry, or related field preferred
• Experience working with CRM systems preferred

Responsibilities

• Manage and nurture a portfolio primarily consisting of mid-level donors and qualified partners
• Execute established engagement plans to strengthen donor connection and long-term involvement
• Conduct donor interactions through virtual meetings, phone calls, and written communications to build meaningful relationships
• Clearly communicate ministry vision, initiatives, and impact stories
• Invite financial partnership in alignment with approved strategies and campaign priorities
• Provide consistent stewardship including gratitude communication, impact reporting, and timely follow-up
• Identify donors with capacity and interest for increased engagement and collaborate with senior team members for advancement strategy
• Maintain accurate and timely donor records in CRM systems, including contact reports and next steps
• Support data hygiene and portfolio review processes
• Collaborate cross-functionally with marketing and finance to ensure donor communications are accurate and timely
• Represent Messenger International with professionalism and warmth in all donor interactions
• Participate in occasional in-person donor meetings as needed
• Other related work, as assigned

Benefits

• 401(k) with employer contribution
• Health, Dental, AD&D & Life insurance
• Paid time off and sick leave
• Parental leave benefits after 3-year tenure
• Messenger will pay for renewal of certifications and required continued education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree