Relationship Manager - Flagstar Financial & Leasing (Vendor/Manufacturing)

Flagstar Bank

4d

About The Position

The Relationship Manager is a senior relationship management position within Flagstar Financial & Leasing. This position will be accountable to the Business Segment Head for execution of the segment’s strategy for new business development, client / portfolio exposure management and P&L contribution. This role will focus on building relationships with strategic partners, identifying market opportunities, and executing transactions that optimize risk-adjusted returns. The ideal candidate has equipment finance, relationship management, and credit risk analysis experience.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, Bachelor’s Degree preferred or equivalent related experience.
• 6+ Years of experience in equipment leasing, finance and relationship management.
• Proven ability to originate and execute transactions within institutional and equipment leasing markets.
• Strong network within the leasing and financial services industry.
• Strong customer service, organizational & communication/presentation skills.
• High degree of comfort in interacting with clients - both internal and external.

Nice To Haves

• Undergraduate Degree (4 years or equivalent).
• Credit underwriting/financial statement analysis experience a plus.
• Good understanding of equipment finance pricing tools such as T/Value, Super Trump, HP 12C.
• Solid understanding of equipment finance products such as loans, lease purchases, TRACs, FMV’s etc.
• Sales and Relationship Management – ability to originate and maintain relationships with strategic partners.
• Financial and Credit Analysis - excellent credit, portfolio risk, and documentation skills.
• Contract and Documentation – excellent awareness of contract/documentation, including negotiation skills.
• Regulatory and Compliance Knowledge – familiarity with bank regulations and industry guidelines
• Market Awareness and Strategic Thinking – ability to identify trends and adjust “go to market” strategies.
• Good understanding of various asset types financed, portfolio administration, and pricing tools.
• Strong interpersonal, verbal/written communication, and presentation skills.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Responsibilities

• Business Development and Relationship Management Develop and manage a portfolio of strategic relationships.
• Cultivate new partnerships and deepen existing relationships through consultative engagement, in-person meetings, and strategic planning.
• Work closely with Sr. Director and Directors to develop new potential strategic partnerships.
• Revenue Growth and Production Management Drive equipment finance volume through strategic partnerships, identifying opportunities to expand market share.
• Analyze trends and performance data to meet or exceed production targets and profitability goals.
• Client Experience and Support Serve as the primary point of contact for strategic partners.
• Resolve issues, provide product and pricing guidance, and deliver solutions in coordination with internal departments.
• Ensure high satisfaction and retention among clients.
• Cross-Functional Collaboration and Risk Management Collaborate with underwriting, operations, risk, and compliance teams to ensure that partner activity meets all internal guidelines and regulatory requirements.
• Act as a liaison to facilitate communication and issue resolution.
• Market Intelligence and Strategy Stay informed on equipment finance industry trends, competitor activities, and regulatory changes impacting strategic partners.
• Share insights with internal stakeholders to inform strategy and enhance Flagstar’s competitive position.
• Uses independent judgement and discretion to make well-thought out decisions.
• Analyzes and resolves problems internally and externally to ensure efficient and effective transaction processing.
• ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees