II Private Wealth Services Relationship Manager

T. Rowe Price•Owings Mills, MD

18h•Hybrid

About The Position

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. Role Summary The Relationship Manager is responsible for driving business growth, deepening client relationships, and delivering a high-quality client experience through meaningful and compliant engagement. The role acts as a point of contact for 800-1000 clients with between $2-$5M in summit balances held at T. Rowe Price. This role focuses on uncovering client needs, identifying outside asset opportunities, and generating referrals that contribute to organizational results. The Relationship Manager builds credibility with clients by using relevant branding language and connecting them with senior investment or advisory partners when appropriate. Success in this role is measured through a combination of business results, client engagement, and service quality. Key areas of focus include generating closed referral dollars, increasing advice referrals and RAS conversion, completing and scheduling client meetings, maintaining strong call and email activity, incorporating coaching feedback, and ensuring full compliance in client transactions and communications.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience
2+ years of relevant experience in relationship management, client service, business development, sales support, or a related function
FINRA Series 7 (candidate will be supported in obtaining it and must be obtained within 90 days of hire)
FINRA Series 66 (candidate will be supported in obtaining it and must be obtained within 90 days of hire)
CRPC (candidate will be supported in obtaining it and must be obtained within 90 days of hire)
Fully licensed candidate with Series 7 and Series 66 FINRA Requirements

Nice To Haves

Experience in both client service and sales within financial services, wealth management, or asset management.
Knowledge of wealth management products and services, T. Rowe Price investment offerings, and broader market trends, with the ability to apply that knowledge in client conversations and identify relevant opportunities.
Strong organizational, communication, and time management skills, with the ability to manage a book of clients, balance competing priorities, and operate effectively in an evolving wealth management environment
Strong communication skills with the ability to build trust and uncover client needs through effective conversations
Ability to manage multiple client requests and priorities with strong organization and follow-through
Commitment to accuracy, compliance, and high-quality client service

Responsibilities

Uncover outside assets by asking thoughtful, meaningful questions to better understand clients’ needs and overall financial picture.
Identify referral opportunities and contribute to business growth through opportunity creation and internal referrals.
Generate and support advice referrals and help drive RAS conversion outcomes.
Use relevant and consistent branding language when referring clients to Senior Investment Counselors or Senior Advisors to build confidence and credibility.
Support the achievement of defined business development and referral goals aligned with organizational priorities.
Build and strengthen relationships with an assigned book of clients through proactive outreach and excellent service.
Conduct and schedule client meetings, including meetings completed directly and those arranged for Senior Investment Counselors or PCG partners.
Maintain consistent inbound and outbound activity through calls and emails to support relationship development and responsiveness.
Learn and document clients’ financial goals as well as relevant personal interests to enhance relationship quality and service.
Establish effective time and book management practices to ensure client needs are addressed promptly and no requests are overlooked.
Keep clients informed on the status of requests, next steps, and progress toward resolution.
Resolve client requests and roadblocks efficiently while maintaining a strong service standard.
Review client transactions and communications carefully to ensure accuracy, completeness, and compliance with firm requirements.
Apply coaching, training, and feedback to continuously improve effectiveness in the role.
Demonstrate sound judgment in client interactions and escalate issues when appropriate.
Support a culture of compliant, meaningful engagement in all client-facing activities.

Benefits

Competitive compensation
Annual bonus eligibility
A generous retirement plan
Hybrid work schedule
Health and wellness benefits, including online therapy
Paid time off for vacation, illness, medical appointments, and volunteering days
Family care resources, including fertility and adoption benefits
Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
Flexible and remote work opportunities
Health care benefits (medical, dental, vision)
Tuition assistance
Wellness programs (fitness reimbursement, Employee Assistance Program)