Relationship Manager, Southern US

ADTM Adenza Technology de Mexico S de RL de CV • Irving, TX

3d • Hybrid

About The Position

As the Relationship Manager reporting to the AVP of Account Management, you’ll play a critical role in building and maintaining effective long-term relationships, driving customer satisfaction, and increasing revenue across key accounts within the Southern US region. You’ll thrive in this position if you’re strategic, client-focused, and highly collaborative, have a global mindset, and bring a passion for relationship development, customer success, and business growth to a fast-paced, high-impact environment.

Requirements

• Bachelor ’ s degree in [relevant field] or equivalent practical experience
• 5-8+ years of experience in capital markets and/or fintech.
• Clear communicator with experience in collaborative, matrixed environments.
• Proficiency in tools or platforms such as Excel, Salesforce, ZoomInfo, etc.

Nice To Haves

• Advanced degree such as an MBA preferred.

Responsibilities

• Develops effective relationships with key senior-level decision makers and influencers at an assigned group of customer accounts that typically includes a limited number of strategic customers.
• Achieves revenue targets by increasing revenue spend per account.
• Facilitates client meetings presenting all available information.
• Proactively reaches out to accounts to ensure there are no retention risks/losses.
• Provides information about the organization’s products and services by raising their profile with customers through face-to-face presentations and phone conversations.
• Responds to escalated customer issues.

Benefits

• 401(k) program with 6% employer match
• Employee Stock Purchase Program with 15% discount
• Student loan repayment program up to $10k
• Company paid life and disability plans
• Generous paid time off
• Comprehensive medical, dental and vision coverage
• Health spending account with employer contribution
• Paid flex days to support mental wellbeing
• Gym membership discounts
• Hybrid home/office schedule (for most positions)
• Paid parental leave
• Fertility benefits
• Paid bereavement leave
• Company gift matching program
• Employee resource groups
• Paid volunteer days
• Education Assistance Program
• Robust job skills training and Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees