Relationship Manager , Business Markets

RBC • Joliette, QC

3d • Hybrid

About The Position

This opportunity is to support clients in the following markets: Joliette, Rawdon, Berthierville, Terrebonne et Mascouche. The Relationship Manager will provide business and financial advice and manage a portfolio of high value small business clients who need assistance as they start, manage and grow their enterprises. The role involves being an ambassador to the local business market, developing new business for RBC, and deepening client relationships. Partnering with other RBC advisors and specialists, the goal is to create an exceptional client experience.

Requirements

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community.
• Proven track record in exceptional client relationship management.
• Excellent communication, time management and organizational skills.
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice To Haves

• Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations.
• Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in a similar field.
• Good knowledge of a broad array of business and personal financial products and services.

Responsibilities

• Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs.
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC.
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC.
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks.
• Champion digital enablement and be an advocate of RBC mobile and online applications, enabling clients to engage with RBC through their channel of choice.
• Visit clients on-site to gain a thorough understanding of their business objectives and operations, as permitted.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Opportunity to collaborate with other business segments within the bank.
• Competitive compensation.
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth.
• Flexible work/life balance.
• Ability to make a difference and have a lasting impact on your clients’ business and personal life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed