VP; Relationship Manager - WM

Ocean Bank•Miami, FL

1d•Hybrid

About The Position

The VP, Relationship Manager in Wealth Management Brickell is responsible for attracting new clients and identifying potential prospects within established portfolios to meet business development goals. This position will generate revenues from new and existing clients through account additions and cross-selling other products, including lending and investment products, for Ocean Bank and its subsidiaries. The role involves performing all required customer due diligence, including customer interviews and document gathering, know your customer profiles, enhanced due diligence when applicable, and other related activities to comply with BSA, KYC, bank policies, procedures, and relevant laws, rules, and regulations. Once relationships are established, the position responds to BSA requests and ensures that all customer profile information and documentation remains current. This includes maintaining records such as W-9 and W-8BEN, CIP documentation, core and supporting bank documents, updated financial statements, client profile information, and other support documentation. Additionally, this position must comply with all related CIP and BSA/AML requirements and adhere to Bank policies, procedures, and regulations.

Requirements

Bachelor’s Degree or equivalent in Business Administration, Accounting or Finance with five (5) years of banking related experience in product sales and servicing customers in international/private banking branch operations, OR Associate’s degree with a minimum of seven (7) years experience directly related to proactive sales and servicing customers in international/private banking branch operations; or equivalent combination of education and experience.
Knowledgeable on internal bank operations (new accounts, wire transfers, debits/credits) and banking and/or investment products to cross-sell.
Must be able to travel and visit prospected new clients within a designated area in order to increase depository and loan production/sales goals.
Excellent organizational, interpersonal, time management, written and verbal communication (English/Spanish and Portuguese preferred) skills.
Computer proficiency in MS Software (e.g. Excel, Word, and Outlook).
Experience working in a sales team, and high quality service advocacy.
An in-depth knowledge of Bank Secrecy Act/AML requirements is required.
Knowledge on the completion of KYC is required.

Nice To Haves

Preferable work experience in international/private banking branch environment.
Series 6, 7, 65, or 66 securities license(s), and / or the State of Florida 2-14 or 2-15 insurance license(s) highly preferred.
An established client portfolio preferred.
Formal credit training and / or experience in commercial, consumer or real estate lending a plus.
Understanding of banking laws and applicable compliance regulations is preferred.

Responsibilities

Attract new clients and identify potential prospects within established portfolios to meet business development goals.
Generate revenues from new and existing clients through account additions and cross-selling lending and investment products.
Perform customer due diligence, including customer interviews, document gathering, and know your customer profiles.
Conduct enhanced due diligence when applicable.
Comply with BSA, KYC, bank policies, procedures, and relevant laws, rules, and regulations.
Respond to BSA requests and ensure customer profile information and documentation remain current.
Maintain records such as W-9 and W-8BEN, CIP documentation, core and supporting bank documents, updated financial statements, client profile information, and other support documentation.
Comply with all related CIP and BSA/AML requirements.
Adhere to Bank policies, procedures, and regulations.
Travel and visit prospected new clients within a designated area to increase depository and loan production/sales goals.