Relationship Manager, Taft-Hartley & Institutional

Manning & Napier•Fairport, NY

About The Position

As the Taft-Hartley & Institutional Services Relationship Manager, you will work largely independently and serve as a point of contact within the Asset Management Client Services Team for Taft-Hartley & Institutional Services. Additionally, you will work in tandem with the appropriate Vice Presidents and be responsible for high-level client and consultant communication, coordination, and relationship building. You will report to the Managing Director of Asset Management Client Services.

Requirements

Bachelor’s degree with an emphasis in finance, business, economics or pre-law preferred
Preferred 3 years financial services industry experience
Series 6 and 63 or equivalent preferred or targeted within 180 days of employment
Analytical, numbers-focused thinker
Excellent written and verbal communication skills
Ability to work in a fast-paced customer service environment with a high attention to detail

Responsibilities

Serve as a primary contact for Taft-Hartley & Institutional clients, consultants and the Taft-Hartley & Institutional Sales Team
Develop comprehensive knowledge of all products sold and serviced through the Taft-Hartley & Institutional Sales Team
Coordinate and prepare materials for client performance review meetings. This includes managing deadlines, requesting required materials, assembly, critical review and delivery to client or Consultant
Manage the processing of new account documents including notification to all appropriate parties, distribution of documents, and following up on status with operations, client and Consultant.
Initiate investment objective changes, cancellations, cash flows, and other client directives, ensuring all necessary criteria are gathered for the completion of the activity at every stage and across functional areas
Ensure data and fulfillment requests are addressed timely and accurately
Perform critical review and distribution of incoming correspondence (i.e., trading directives and actionable items)
Research and provide resolution to problems or issues raised by clients and Consultants. Resolution may require escalation or verbal or written correspondence
Compile special client and consultant reporting on a monthly, quarterly, or as needed basis
Monitor registration and compliance requirements
Coordinate and initiate the non-standard client contract review process with relevant internal and external contributors and stakeholders.
Escalate items of concern as they arise
Create and maintain legal responses and their implementation
Monitor and manage various special notification requirements contained in client contracts
Serve as a resource with regards to firm initiatives and projects as assigned
Review and compile FAS 157 reports as requested
Coordinate response and materials for client audit and 5500 reporting requests