Citi Commercial Bank - Relationship Manager, Senior Vice President - Digital Tech & Comms

Citi • San Francisco, CA

1d • Onsite

About The Position

This role is a Commercial Banker position within the Digital Technology & Communications Mid‑Corporates team, focused on U.S.-headquartered startup/early-stage software companies ranging from Series A - $100MM in annual revenues. The banker will be focusing on new business development, proactively identifying cross‑sell opportunities, delivering client‑centric solutions, and achieving ambitious growth targets for the franchise. The role requires the ability to deliver differentiated industry insights and knowledge externally to clients and internally to senior leadership. The banker will work closely with cross‑functional stakeholders including, but not limited to, Treasury & Trade Solutions, Foreign Exchange, Credit Underwriting Team, Investment Banking, and Equity Capital Markets to provide a coordinated and holistic client experience.

Requirements

• 10+ years of experience
• FINRA 79, 63, and SIE or ability to obtain once on board
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates intermediate to advanced credit skills; structures more complex deals, including global transactions
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
• Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
• Ability to work effectively in team setting
• Ability to coordinate multi-functional teams to provide an exceptional client experience.
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business.
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights

Nice To Haves

• Masters degree preferred

Responsibilities

• Drive new client acquisition across the software sector, with a primary focus on venture-backed companies starting at Series A and beyond.
• Build and scale a high-quality book of business by proactively targeting early-stage, high-growth companies and their investor ecosystems, including venture capital and private equity sponsors.
• Develop and execute outbound business development strategies, including direct client outreach, VC/PE partnership development, and referral channels.
• Represent the bank at industry conferences, founder events, and venture community forums to originate and develop new client relationships.
• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Identifies cross-sell opportunities to deepen and increase share of wallet;
• Maximizes client experience by proactive sharing markets updates, trend and intelligence
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Networks with clients to identify avenues for new business opportunities;
• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior