Relationship Manager -Retirement Solutions (Grand Rapids, MI)

Principal Financial GroupGrand Rapids, MI
8d$89,300 - $148,200Hybrid

About The Position

In our Customer Care area, the Relationship Manager develops deep relationships with advisors, plan sponsors, and third-party administrators that are in our 10M - 200M market space in the Grand Rapids area (West-Central MI area). This role is the strategic partner to our clients and advisors to provide creative solutions that meet business goals of retention, growth, and retirement readiness to name a few. Here are a few examples of the kinds of things you’ll do: Collaborate with the plan sponsor and the advisor on plan design, investments, retirement readiness, services and new opportunities. Plan level health reviews. Problem solving complex issues. Principal has been named one of the 2026 World’s Most Ethical Companies® by Ethisphere—our 15th time earning this recognition. Every decision we make, every customer interaction, and every commitment we uphold reflects the trust that millions of people place in us. Today, we serve 75 million customers around the world, and our culture of doing what’s right continues to guide how we help them build a more secure financial future. Join us!

Requirements

  • Bachelor's degree or 8 years of equivalent experience required
  • 4+ years retirement industry experience
  • Must become an associated person of Principal Securities, Inc
  • Qualified Plan knowledge strongly preferred (Defined Benefit, Defined Contribution)
  • Excellent demonstrated leadership, negotiation, presentation, organizational, and problem-solving skills required, as well as superior interpersonal, analytical, and oral and written communication skills
  • Must be assertive and entrepreneurial
  • Travel required (25 - 30%), mostly day travel but there will be some overnight travel, as well.
  • 6+ years of retirement industry experience

Nice To Haves

  • Qualified Plan knowledge strongly preferred (Defined Benefit, Defined Contribution)

Responsibilities

  • Collaborate with the plan sponsor and the advisor on plan design, investments, retirement readiness, services and new opportunities.
  • Plan level health reviews.
  • Problem solving complex issues.

Benefits

  • Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
  • Pension Eligible

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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