Relationship Manager III - C&IB
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager III within PNC's Corporate Banking organization, you will be based in Chicago, IL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. This role involves setting relationship strategies and directing relationship management activities with new and/or existing clients to grow sales, revenue, and market share. Typically, this role works with clients with advanced levels of risk and complexity. The Relationship Manager III works independently and may mentor other team members. This role creates and drives strategy to acquire, expand, and retain client relationships to generate revenue and deepen share of wallet. Responsibilities include the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services. The role manages risk/return and drives quality for clients, actively identifying and mitigating various risks such as regulatory, reputational, operational, and credit risks. The focus is on client opportunities by providing insights based on understanding client needs and financial well-being, driving client engagement and loyalty. The role generates ideas and best practices within Relationship Management and may mentor others. It involves managing an effective network of senior internal and external relationships to acquire new clients, expand existing ones, and enhance the client experience. The position focuses on bringing the entire bank's products and services to the client and leverages reporting and sales tools to identify and convert sales opportunities. The role requires the ability to analyze, evaluate, and mitigate credit risk for complex credit requests using advanced credit fundamentals and internal credit policies. PNC Employees are expected to be customer-focused, understanding customer needs and satisfaction as primary considerations in all business decisions, and leveraging that information to create customized customer solutions. They are also expected to manage risk effectively, adhering to PNC's Enterprise Risk Management Framework.
Requirements
- University / college degree.
- Industry relevant experience is typically 8+ years.
- Bachelors degree.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Book Of Business
- Client Relationship Building
- Credit Processes
- Credit Products
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
- Business Acumen
- Client Relationship Management
- Credit Analysis and Verification
- Customer Experience Management.
- Decision Making and Critical Thinking
- Effective Communications
- Industry Knowledge
- Managing Multiple Priorities
- Portfolio Management - 1
- Prospecting.
- Sales Negotiating
- Selling.
- Tech Savvy
Nice To Haves
- Formal credit training
- Experience with middle market clients (revenue 100mm +)
- Higher level education such as a Masters degree, PhD, or certifications is desirable.
- Specific certifications are often required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Responsibilities
- Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
- Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
- Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
- Manages risk/return and drives quality for new and/or existing clients.
- Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
- Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
- Drives client engagement and loyalty.
- Generates ideas and best practices within Relationship Management and may mentor others.
- Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
- Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
- Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
- Demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
