Relationship Manager II - Business Credit
About The Position
Coordinates relationship management activities with existing clients to ensure client retention, risk management and revenue growth. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision. With modest oversight, handles the origination, negotiation and documentation of credit and non-credit products and services. Prepares approval documents using judgment and guidance from manager to identify risks and mitigants, and analyze credit, collateral strength, and financial worthiness of loan/transaction parties. Within stated guidelines effectively manages risk/return and drive quality for existing clients, actively identifying and mitigating different types of risk, such as regulatory, reputational, operational and credit risks. Works within stated guidelines to expand and retain client relationships to generate revenue and deepen share of wallet. Focuses on client retention strategies and providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty. Building and maintaining an effective network of internal and external relationships, such as community and industry relationships, to enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. With significant oversight and direction as applicable, negotiates workout options with customers to reduce risks and losses. Works with internal and external business partners and borrowers to better secure collateral coverage. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Requirements
- Minimum of 4+ years of asset-based or collateral-based lending experience.
- University / college degree, with 5+ years of industry-relevant experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Bachelors degree.
Nice To Haves
- Asset-Based Loans (ABL)
- Book Of Business
- Client Relationship Building
- Credit Processes
- Credit Products
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
- Accuracy and Attention to Detail
- Business Acumen
- Collateral Management
- Credit Analysis and Verification
- Customer Experience Management.
- Effective Communications
- Financial Engineering
- Regulatory Environment - Financial Services
Responsibilities
- Coordinates relationship management activities with existing clients to ensure client retention, risk management and revenue growth.
- Handles the origination, negotiation and documentation of credit and non-credit products and services.
- Prepares approval documents using judgment and guidance from manager to identify risks and mitigants, and analyze credit, collateral strength, and financial worthiness of loan/transaction parties.
- Effectively manages risk/return and drive quality for existing clients, actively identifying and mitigating different types of risk, such as regulatory, reputational, operational and credit risks.
- Expands and retains client relationships to generate revenue and deepen share of wallet.
- Focuses on client retention strategies and providing ideas and insights based on an understanding of the client's needs and their financial well-being.
- Increases client engagement and loyalty.
- Builds and maintains an effective network of internal and external relationships, such as community and industry relationships, to enhance the client experience.
- Negotiates workout options with customers to reduce risks and losses.
- Works with internal and external business partners and borrowers to better secure collateral coverage.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
