Relationship Manager I- Technology Startup Banking

First Citizens BankBoston, MA
Hybrid

About The Position

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner. First Citizens Bank helps business, commercial, personal, and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of many of the world’s most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital, and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights, and connections.

Requirements

  • Bachelor’s degree plus 4 years of Relationship Management experience in the Venture Start Up Ecosysm, OR High school or GED plus 6 years of Relationship Management experience.

Nice To Haves

  • Highly skilled relationship builder with a passion for creating a strong client experience.
  • Strong communication, negotiation, marketing, and closing skills.
  • Collaborative team player, with a desire to build internal relationships and partnerships.
  • Strong ability to manage time, priorities, and work independently.
  • Banking experience working with high growth, VC backed companies.
  • Prior experience as a tech startup founder, operator, investor, or ecosystem builder.
  • Possess a strong network in the tech startup ecosystem.
  • Strong understanding of the trends impacting the startup ecosystem and venture capital.
  • Strategic thinker with an ability to develop a go-to-market and portfolio management plan.

Responsibilities

  • Apply knowledge of VC ecosystem and maintain strong relationships with local ecosystem partners, acting as an enabler and connector.
  • Act as a thought leader both within the venture ecosystem and internally across the RM team.
  • Own and manage a portfolio of pre-Series A tech clients, including owning the client experience, supporting their growth, and achieving portfolio KPIs.
  • Manage the P&L for your portfolio, including managing expense budgets and achieving GP targets.
  • Drive business development and client origination of venture-backed early-stage companies.
  • Provide expert knowledge on SVB products and services and collaborate with internal partners across our Business Development, Relationship Advisor, Solutions Advisor, Accelerator/Growth, Marketing, Risk, and Operations teams to deliver a cohesive go-to-market approach.
  • Organize and host exclusive events to increase portfolio engagement and provide value beyond banking to our clients; engage in public speaking opportunities.

Benefits

  • Variable compensation, which may be in the form of incentive or bonus pay
  • Competitive and comprehensive benefits program
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