Relationship Manager, Construction Lending

Ascent Developer Solutions•Los Angeles, CA

3d•$140,000 - $175,000•Hybrid

About The Position

Ascent Developer Solutions is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development, Ascent is uniquely positioned to create custom, innovative lending solutions for a variety of real estate development business strategies. This role works closely with divisions such as Credit, Operations, Construction, and Valuations to create, enhance, and facilitate a seamless process, ensuring an excellent customer experience throughout the client relationship. The Relationship Manager will oversee the client onboarding process, coordinate workflow between departments to ensure loans close on schedule, and lead periodic team huddles to manage the Sales POD pipeline. They will effectively communicate the Ascent value proposition, collaborate with various teams on loan analysis and structuring, and manage individual loan portfolios. Responsibilities include collecting financial reports, overseeing project updates, following up on post-closing conditions, preparing loan modifications, coordinating covenant compliance, monitoring exposure limits, and facilitating annual renewals. Additionally, the role involves following up on loan payments, monitoring reserves and servicing reports, and maintaining regular contact with borrowers to foster strong relationships. Participation in networking activities and assisting with assigned projects are also key aspects of the role.

Requirements

5+ years of experience focused on construction and bridge business purpose lending or equivalent experience.
Proven experience in a sales environment with a strong focus on client relationship management.
Excellent customer service skills, with a high level of attention to detail.
Strong verbal and written communication skills, with the ability to interface with high-powered clients and their teams.
Advanced knowledge of Excel, PowerPoint, CRM, and other computing systems.
Self-motivated with the ability to work independently and take ownership of responsibilities.
Adaptability to thrive in a dynamic, fast-paced work environment.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.
Ability to obtain a California Real Estate license is preferred.

Responsibilities

Work closely with divisions such as Credit, Operations, Construction, and Valuations to create, enhance, and facilitate a seamless process, ensuring an excellent customer experience throughout the client relationship.
Oversee the client onboarding process, introducing clients to the Ascent team and setting appropriate expectations for loan approval and closing.
Coordinate the workflow between Credit, Underwriting, Construction, and Operations to ensure loans close on schedule.
Lead periodic team huddles to actively manage opportunities in the Sales POD pipeline, ensuring timely receipt of client and property information.
Effectively communicate the Ascent value proposition to both existing and prospective borrowers, highlighting the benefits of partnering with Ascent.
Collaborate with Loan Officers, Sales Management and Credit teams on loan/deal analysis, structuring, packaging, pricing, and borrower approval.
Structure all loans for existing borrowers.
Assist Loan Officers in presenting new loan opportunities and borrower approval packages to the appropriate approval authority and participate in Credit Review with the Sales team.
Understand individual loan portfolios, assist with portfolio issues, and complete tasks necessary to maintain proper portfolio performance.
Manage the collection of client financial reports, oversee project status updates, follow up on post-closing conditions, prepare loan extensions and modification requests, coordinate covenant compliance, monitor client exposure limits, and facilitate annual renewals.
Follow up with clients on loan payments, monitor interest reserves, and servicing reports, and assist Credit with ensuring timely payments.
Maintain regular, scheduled contact with borrowers through in-person meetings, calls, emails, and other means to foster strong, ongoing relationships.
Participate in relevant networking activities, including trade shows and industry conferences, to build and maintain industry connections.
Perform other functions and assist with additional projects as assigned by Sales or Credit/Risk Management.