Relationship Manager, Commercial Accounts

RBC • Surrey, BC

3d • Onsite

About The Position

By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

Requirements

• Experience in exceptional client relationship management and client service
• Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations
• Excellent communication, time management and organizational skills
• Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)

Nice To Haves

• Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions
• Familiarity with Commercial Banking systems
• Knowledge of a broad array of business and personal financial products and services
• University degree, ideally in commerce, business administration, or related experience

Responsibilities

• Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice
• Be on your client’s path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees