Relationship Banker - Rincon Financial Center

Bank of America • Rincon, GA

1d • Onsite

About The Position

At Bank of America, the Relationship Banker supports the bank’s purpose of helping make financial lives better through client connections and Responsible Growth. The role is based in an in-office financial center and includes engaging clients in the lobby, educating and assisting them with transactions through self-service options such as mobile banking, online banking, and ATMs, and accurately processing cash transactions when needed. The banker has in-depth conversations to understand clients’ financial and life priorities and connects them with solutions that support their goals. The role also helps drive an inclusive, collaborative client experience and adheres to established processes, applicable laws, and regulations. The schedule is 40 hours per week on first shift; weekend or extended hours may be required, and scheduling may include another financial center within a reasonable distance.

Requirements

• High School Diploma, GED, secondary school, or equivalent.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client’s best interest.
• Collaborates effectively and builds and nurtures strong relationships.
• Demonstrates passion, commitment, and drive to improve clients’ financial lives.
• Confidently identifies solutions for new and existing clients based on their needs.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Able to learn and adapt to new information and technology platforms.
• Confidently educates clients on conducting simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
• Applies critical thinking and problem-solving skills to meet clients’ needs.
• Follows established processes and guidelines, acting in the best interests of clients and the bank and complying with applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results while acting in the best interest of the client.
• Able to work weekends and/or extended hours, potentially at any financial center location within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or business-relevant associate’s degree, such as business management, business administration, or finance.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, acting in the best interests of clients and the bank and complying with applicable laws and regulations.
• Build business knowledge and a professional network by partnering with small-business, lending, and investment experts.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.
• Engage clients in the lobby and educate and assist them with transactions through self-service resources, including mobile banking, online banking, and ATMs.
• Have in-depth conversations to understand clients’ financial and life priorities and connect them to solutions that support their financial goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED