Relationship Banker - Las Vegas South

Bank of America • Henderson, NV

15h • Onsite

About The Position

At Bank of America, Relationship Bankers help make financial lives better by engaging clients and connecting them with solutions that meet their financial goals. The role focuses on building relationships, understanding clients’ financial and life priorities, and delivering an experience that supports their financial well-being.

This position engages clients in the financial-center lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs. It also processes cash transactions accurately and efficiently as needed, manages financial-center traffic, appointments, and outbound calls, and partners with specialists in small business, lending, and investments. The role follows established processes and applicable laws and regulations while supporting the bank’s risk culture and operational excellence.

Requirements

• Be an enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client’s best interest.
• Collaborate effectively and build and nurture strong relationships.
• Demonstrate passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
• Confidently identify solutions for new and existing clients based on their needs.
• Communicate effectively and confidently and feel comfortable engaging all clients.
• Learn and adapt to new information and technology platforms.
• Confidently educate clients on simple banking transactions using self-service technologies such as ATMs, online banking, and mobile banking.
• Apply critical-thinking and problem-solving skills to meet clients’ needs.
• Follow established processes and guidelines and applicable laws and regulations.
• Manage time and capacity efficiently.
• Focus on results while acting in the client’s best interest.
• Be able to work weekends and/or extended hours, which may include scheduling at any financial-center location within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or a business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Engage clients in the lobby and educate and assist them with transactions through self-service resources, including mobile banking, online banking, and ATMs.
• Process client cash transactions accurately and efficiently as needed.
• Build relationships with clients to understand their financial needs and connect them to solutions that support their goals.
• Follow established processes and guidelines, applicable laws, and regulations in daily activities.
• Partner with experts in small business, lending, and investments to grow business knowledge and network.
• Manage financial-center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.
• Execute the bank’s risk culture and strive for operational excellence.

Benefits

• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.
• Paid time off.
• Resources and support for employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed