Sr. Relationship Banker
About The Position
Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.
Requirements
- Demonstrated knowledge of debits and credits
- Working knowledge of the Vertex Teller, Onboard Deposits, CRM, Jack Henry Experience, Jabber and Cisco Telephone systems
- Experience with customer relations
- Demonstrated ability to use a computer.
- Willingness to learn and speak with customers about products and services and to learn cross-selling skills.
- Excellent communication skills.
- Detail oriented, with patience for performing repetitive tasks.
- Skillful and accurate operation of a ten-key adding machine
- Demonstrated accuracy in numeric data processing
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Knowledge of Internet software; Excel Spreadsheet software and Word Processing software.
Nice To Haves
- HELOC lending responsibilities
Responsibilities
- Contributes to the success of the banking center by meeting or exceeding individual sales goals.
- Responsible for all customer facing activities including new account opening, account maintenance, problem resolution and sales and service activities.
- Demonstrates a strong knowledge of bank products and services.
- Employs Building Trusted Relationship skills to acquire, expand and retain customer relationships.
- May have HELOC lending responsibilities.
- May have regular or occasional responsibilities for teller transactions.
- Adheres to teller and Relationship Banker policies and procedures; ensures regulatory compliance.
- Processes a variety of transactions using own judgement regarding validity of transactions presented. Refers activities outside of own authority or questionable transactions to Assistance Banking Center Manager or Banking Center Manager.
Benefits
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
