Relationship Banker - Chino

O. C. Credit Union • Chino, CA

3d • $23 - $27 • Onsite

About The Position

At Orange County’s Federal Credit Union (OCFCU), banking is personal. For over 85 years, OCFCU has helped members reach life's milestones by building real relationships. With $3+ billion in assets and 145,000+ members, OCFCU is a growing institution. OCFCU has been recognized as the #1 Credit Union by the Orange County Register for several years, including 2024 & 2025, and is honored for workplace satisfaction driven by employee feedback. OCFCU fosters a positive work environment where employees enjoy their work and feel empowered to make an impact.

As a Relationship/Personal Banker/Member Service Representative (MSR), you will be the face of the branch and a trusted financial partner. This role involves blending service, sales, and problem-solving to assist members in their financial journeys.

Requirements

• 2+ years of recent experience in a bank or credit union
• Hands-on experience with teller transactions, new account openings, and consumer lending
• 2+ years cross-selling and referring financial products
• Clear, friendly communication—professional yet approachable
• Comfortable learning and using multiple systems and platforms
• Monday–Saturday availability
• Weekdays between 8 AM–6:30 PM and Saturdays 8 AM–2:30 PM

Nice To Haves

• Mandarin Fluency Preferred
• Spanish Fluency Preferred

Responsibilities

• Deliver exceptional experiences by handling teller transactions with accuracy and care
• Open new accounts and guide members through consumer loan applications
• Proactively recommend products and services that truly fit member needs
• Resolve questions and concerns with a consultative, relationship-focused approach
• Create trust that lasts beyond the transaction—and keeps members coming back

Benefits

• Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth: Annual merit increases, annual discretionary bonus and quarterly incentive bonuses, as well as educational grants up to $1,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed