Relationship Banker

LCNB National BankMiddletown, OH
Onsite

About The Position

Provides superior and quality service to our customers. Assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals or payments, resolving complaints or account discrepancies, and answering questions.

Requirements

  • Professionalism
  • Strong basic computer skills
  • Strong written and verbal communications skills
  • Cash handling
  • Accuracy and attention to detail
  • Customer-focused
  • Team player
  • Ability to think, reason and communicate clearly
  • Ability to observe and identify details at close range

Nice To Haves

  • Customer service experience
  • Cash handling experience

Responsibilities

  • Maintaining and balancing cash drawer
  • Ensure compliance with all internal controls and established policies and procedures
  • Promote and advise on the bank’s products and services
  • Keeping customers’ personal information confidential
  • Identify referral opportunities and make relevant referrals
  • Communicating with other team members and other areas of the bank
  • Assist with the daily operations of the branch
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